@ iWorld
| Your world, unlocked.
::
Frequently Asked Questions
(FAQs)
iWorldBLOG
(Updated 28th January 2010)
Visit our blog for the
latest iPhone3GS news & views, tips & tricks, rumors & myths! No holds
barred.
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GENERAL FAQs
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1.
How do I open the SIM Cover to insert my SIMCard?
:: Take a small
paperclip/pin, push it all the way into the tiny hole next to the SIM Cover.
When done right, the cover will pop open.
::
Alternatively, Apple has already included a SIM Ejector in the cardbox tray for such a
purpose.
2.
I managed to insert my SIMCard into the iPhone 3GS, but I can't seemed to find
any of my SIMCard contacts in the iPhone 3GS.
::
iPhone 3GS
by default do not read nor display SIMCard contact details. You have to sync
your old mobile to your PC's Outlook, and then re-sync back the contact details
to your iPhone 3GS via iTunes. Refer to the following :
::
Via PC on Windows XP - Use Microsoft Outlook
:: Via PC on
Windows Vista - Use Microsoft Contacts
::
Via Mac on OS X / Leopard / etc - Use Entourage /
iCal / Address Book
::
Via the Web - Use Yahoo! Address Book / Google
Contacts
Alternatively, on OS X iPhone 3.0, go to Settings > Mail, Contacts,
Calendars > Import SIM Contacts
3.
Can I charge the iPhone 3GS via my PC's USB Port?
:: Yes, you can
via the supplied Dock Connector-to-USB Cable.
4.
Can I charge the iPhone 3GS through my wall power socket?
::
Of course, a USB Power Adapter is also included in the
package.
5. Is the internal battery removable?
::
No. And as with all Apple products, the battery would
require replacement after 2-3 years from the date of usage.
6. Can I beam files & images on my iPhone 3GS via Bluetooth to another
party?
:: In short, you
can't. By default, the Bluetooth function is only intended for connectivity to a
Bluetooth Headset, & other A2DP Bluetooth accessories. Alternatively, you can install third party apps from the App Store that is capable of file
sharing via WiFi or Bluetooth (Example: Bluetooth Photo Share). For jailbreaked units, you have the option
of iBluetooth from Cydia.
7. Where can I find more information on the proper usage of my iPhone 3GS?
::
You can download the following Apple iPhone Manuals :
iPhone
Manual & User Guide -
Click Here
iPhone Finger Tips Guide -
Click Here
iPhone Bluetooth Headset Guide -
Click Here
iPhone OS 3.0 User Guide -
Click
Here
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NETWORK FAQs
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1. Does the factory unlocked iPhone 3G from iWorld work on the following Telco
providers in Malaysia?
:: For
Maxis, Digi &
Celcom - Absolutely no issues with both incoming, or outgoing calls.
Perfectly compatible with EDGE & 3G SIMCards as well.
::
Please be advised that
Carrier Update via iTunes
would now include settings for Maxis. Once updated, GPRS/EDGE/3G data access
would be disabled for DiGi & Celcom simcards.
::
100% compliance with the hundreds of other GSM networks
throughout the world.
2. What about SMS/MMS?
:: No issues
reported at all. 100% compliance.
3. Can I use roaming services in other countries using a factory unlocked iPhone 3GS?
:: Yes, fully
unlocked & usable on all major GSM networks, worldwide. Please
be advised that roaming charges would apply in such a situation.
4. What are the other functions that are usable with a factory unlocked iPhone
3GS?
::
With the exception of 'Visual Voicemail', which is network
dependent (i.e. AT&T in USA, and Maxis in Malaysia), users of the iPhone 3GS are able to use all
the other features
such as 3G Data, WiFi, Email, Push Email, Push Notifications, YouTube, Safari surfing, iPod,
App Store app downloads, Instant Messaging, Google Maps, Video Recording,
Magnetometer (Compass), and so much more.
5. Would it make any difference, if at all, if I were to be using either a
prepaid, or postpaid SIMCard?
::
No, it wouldn't make any difference with iPhone 3GS bought
from www.iWorld.com.my
as our published prices are nett (without contract/hidden costs).
::
Please be advised iPhone 3GS from Maxis requires a minimum
12-24 months contract for postpaid subscribers only. Other terms & conditions
apply.
6. I bought a brand new prepaid SIMCard, which I have yet to activate with
the specific Telco in question. It failed to work in the iPhone 3GS.
:: You would
have to insert the new prepaid SIMCard into another mobile, activate the prepaid
SIMCard with your Telco provider. After activation, insert it back into the
unlocked iPhone 3GS and this would resolve the initial activation error.
7. What are the settings for 3G Data Service & MMS?
::
Maxis (by default, it is also pre-configured on
Maxis 4.0/5.0)
APN: unet
Username: maxis
Password: wap
MMSC:
http://172.16.74.100:10021/mmsc
MMS Proxy: 202.75.133.49:80
MMS Max Message Size: 307200
MMS UA Prof URL: <leave blank>
::
DiGi
APN: digimms
APN name: mms
APN password: mms
MMSproxy : 203.92.128.160
MMSC:
http://mms.digi.com.my/servlets/mms
:: Celcom
APN: celcom3g
Username: <leave blank>
Password: <leave blank>
MMSC:
http://mms.celcom.net.my
MMS Proxy: 10.128.1.242:8080
MMS Max Message Size:
MMS UA Prof URL: <leave blank>
:: Celcom MMS GPRS Settings
APN:mms.celcom.net.my
Username: <leave blank>
Password: <leave blank>
MMSC:
http://mms.celcom.net.my
MMS Proxy: 10.128.1.242:8080
MMS Max Message Size:
MMS UA Prof URL: <leave blank>
:: U Mobile
APN: my3g
Username:
Password:
MMSC:
http://10.30.3.11/servlets/mms
MMS Proxy: 10.30.5.11:8080
8. Can I use Internet Tethering on a factory
unlocked iPhone 3GS?
:: Yes, if you are on the official carrier's /
Maxis network as it has already been pre-configured to support internet
tethering in Malaysia.
:: No, if you
intend to use it on other competing networks (ie. DiGi & Celcom in Malaysia).
But there is a workaround for this*.
*The Internet Tethering Workaround Tutorial: Refer to
this &
this. Usage at your own risk.
9. I can't make outgoing calls (Call Failed /
Call Failure Message)?
::
First Possibility - You are experiencing weak network signals/bad coverage. Try
again later.
::
Second Possibility - iPhone is buggy (Press Power Button for 2 secs > Slide to
Power Off > Power On again)
:: Third Possibility - Do not disable
Show My Caller ID in Settings > Phone > Calls > Show My Caller ID > ON
10. I'm using a TurboSIM, but I experienced
dropped signals when changing base stations. It shows a "No Service" message.
:: Take out your existing simcard and re-insert
into another phone (without affixing TurboSIM). Make an outgoing test call. That
should reactivate the line. Re-insert the simcard + TurboSIM into the iPhone /
iPhone 3G / iPhone 3GS and it should lock on to your choice of preferred networks.
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ADVANCED LEVEL FAQs
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1. For a factory unlocked Apple iPhone / iPhone 3G / iPhone 3GS, which version of Apple iTunes should I use?
:: The
preferred version at the moment would be
iTunes 9.x.x.
2. For a factory unlocked iPhone 3GS, is it necessary for me to perform a new
firmware update (cos Apple iTunes prompted me to)?
::
The choice is yours. All Factory Unlocked iPhone 3GS
bought from
iWorld.com.my are GUARANTEED to survive all future firmware updates
via iTunes on your PC/Mac. It will NEVER, ever lock back. Furthermore, it is
fully compatible with ALL GSM networks throughout the world. With a factory
unlocked iPhone 3GS, users are able to enjoy crystal clear call quality, perfect
reception, impeccable signal coverage (even on major highways!) and unsurpassed 3G data
access.
3. I tried calling a friend, but I can't hear him, although he/she could hear
me just fine. How do I resolve this?
:: It is well
documented online that many of Apple iPhones in the world suffer a low earpiece
speaker output issue fresh out of the box. About 50% of unlocked Apple iPhones
would also suffer from this low output issue. It is completely random which
Apple iPhones are susceptible to this.
:: However,
there IS a way to resolve this. When you are making an outgoing call, tap once
on the "Speaker Icon" (during the call). Then, tap the "Speaker Icon" once more.
You should be able to hear the other party clearly after that.
4. Sometimes, I simply could not log in to WiFi to access the Internet or to
view YouTube videos.
:: Ensure that
you are using a WiFi connection that are free from Encryption / WEP Keys. At
other times, a very weak WiFi connectivity would simply fail as well.
5. How do I download additional apps/games for my iPhone 3GS?
::
With the advent of the official Apple App Store, there are
at present more than 100,000+ apps & games of all genre for your download
pleasure. Some paid, some free, all fun!
6. My factory unlocked iPhone 3GS is acting erratic. Please help!
::
In the event that your iPhone 3GS is plainly unresponsive,
try pressing the Sleep/Wake Button (at the top right) for a few seconds until
the message "Slide to Power Off" appears on the screen. Then, slide the Red Bar
to power off. Once the screen is off, press the Sleep/Wake Button again to power
the unit back on. This is similar to a reboot and should be able to rectify the
unresponsiveness of the iPhone 3GS.
::
Alternatively, force a soft reset by pressing Home + Power
button simultaneously until the message "Slide to Power Off" appears. Continue
holding the Home + Power button for approximately 6 seconds until the unit
powers off & powers on again.
7. Help! I'm stucked in a buggy app and I can't exit!
::
Press Home + Power button simultaneously until the message
"Slide to Power Off" appears. Let go of the Power button, continue holding the
Home button for approximately 6 seconds. The application should close and you would be directed back to
the Home Screen.
8. That's easy. Can it ever be more difficult than that?
:: Why not? For
units that are suffering from a more severe issue either with regard to the
interface, a corrupted OS/application, an unlock-process-gone-wrong, or is simply
not responsive anymore to any of the other assist methods out there, then there
is a likelihood that you would have to Perform a Restore (via iTunes). Please be reminded that a Restore Process would render the unit
back to its factory default stage. Should you decide to try this, remember to read up
extensively from the online tutorials & guides (ref:
iClarified) to have a better understanding of
what it entails, what to look out for during the restore process, what not to
do, and the contingency plans/options that avail to you should the restore
process fail.
::
Alternatively, you can always check if there are mobile resellers around your
area who could render you the needed assistance for a small fee.
9. I received a "Repair Needed" message. It
states "iPhone cannot make or receive calls. www.apple.com/support"
:: This is one
message you never want to see. There are instances of some people restoring the
unit and successfully recovering their iPhone.
If that doesn't work for you, then
Apple has a support page
that discusses this issue. Please be reminded that this is a very remote error
message affecting only 1% of locked/unlocked Apple iPhones out there.
10. I received the following message : "iPhone/Safari
can't access... (network, EDGE, WiFi)"
:: This is a
typical connectivity issue. Some quick fixes are ...
(a) Toggle Airplane Mode on and then off
(b) Reset Network Settings
(c) Use the IP address of a particular web site
(d) Restart the iPhone
11. I encountered "Lost of Cellular Network
Access". ('No Service' error message)
:: The iPhone
lost the network signal for no reason when it had been previously working. The
ability to make phone calls or access the Internet was lost. The iPhone stated
it had an invalid SIM card. Apple knows about this issue and they are working on
a fix. To solve this problem perform the following ...
(a) Turn on Airplane mode
(b) Turn off the iPhone
(c) Turn on the iPhone
(d) Turn off Airplane mode
12. Can I upgrade my current iPhone firmware to iPhone
OS 3.0?
:: Yes, you
can. Please refer to the helpful tutorials over at
iClarified.
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USEFUL RESOURCES / SITES -------------------------------------------------------------------------
1. iWorld Blog : Everything iPhone 3GS
News & views, tips & tricks, rumors & myths. No holds
barred.
::
http://www.iworld.com.my/blog
2. Apple iPhone Manuals
::
http://www.apple.com/support/manuals/iphone/
3. Hacking Apple Products (including iPhone)
::
http://www.hackint0sh.org
::
http://www.iclarified.com (recommended
for beginners)
4. Apple iPhone Wallpapers
:: www.320by480.com
:: www.sciphone.net
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